Summary: When you run the "LSV Suggest Collection" report (3010831) in the Swiss version of Microsoft Dynamics NAV, the collection amount is incorrect. You may notice that the calculation of the amount does not use the remaining payment discount possible amount in customer ledger entries.
This problem occurs if the following conditions are true:
A customer ledger entry from an invoice has a payment discount possible value.
The invoice was applied to a credit memo that also has a payment discount possible value.
The remaining payment discount possible of the invoice was reduced.
The problem also occurs if you manually change the value in the Remaining Payment Discount Possible field for the customer ledger entry.
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A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next version that contains this hotfix.
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.
To implement this hotfix, you must have a developer license.
We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:
The Modify permission for the object that you will be changing.
The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.
Note You do not have to have rights to the data stores unless you have to perform data repair.
Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To install this hotfix, change the code in the LSV Journal Line table (3010834), in the LSV Suggest Collection report (3010831), in the LSV Collection Journal report (3010832), in the Write LSV File report (3010834) and in the LSV Collection Advice report (3010838). To do this, follow these steps: In the LSV Journal Line table (3010834)
Change the code in the CompletePmtSuggestLines function as follows:
You must have one of the following products installed to apply this hotfix:
The Swiss version of Microsoft Dynamics NAV 4.0
The Swiss version of Microsoft Dynamics NAV 5.0
You cannot remove this hotfix.
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